To submit an inquiry, provided that you have consented to the below item titled “About Our Management of Personal Information,” please fill out the required fields in our contact form.
One of our representatives will respond as soon as possible.
Please be aware that we may be unable to respond to inquiries submitted for the purpose of selling products or services.

1. About Our Management of Personal Information

We collect the following types of personal information.
(1) The full name, company name, telephone number, and email address of the person submitting the inquiry

2. About the Purposes for Which We Use Personal Information

We will use the personal information that you have submitted through our contact form for the following purposes only.
(1) Responding to inquiries

3. About the Voluntary Nature of the Provision of Personal Information, and Cases in Which Said Information is Not Provided

In the event that you do not provide the personal information listed above, we will be unable to respond to your inquiry.

4. About the Provision/Disclosure of Personal Information to Third Parties

We will not provide or disclose any of the personal information we have received from you to any third party in any manner that exceeds the scope of the purposes listed in item 2 (“About the Purposes for Which We Use Personal Information”) without your consent, except in the following cases:

  • When required by law
  • When necessary in order to safeguard the life, health, or property of an individual, and it would be difficult to obtain your consent
  • When necessary in order to promote the advancement of public health and/or the healthy upbringing of children, and it would be difficult to obtain your consent
  • When we are required to cooperate with the execution of legally stipulated duties by any national government agency, local government, or any entity entrusted with said duties, and it is possible that the act of obtaining your consent could hinder the execution of said duties

5. About Disposal/Deletion

When the matter about which you have inquired has been resolved, we will be responsible for disposing of and/or deleting the personal information that you have provided to us.

6. About Disclosure, Correction, Suspension of Use, and Deletion

If you would like to request notification of the purposes of use of the personal information that you have provided to us, or the disclosure, correction, supplementation, or suspension or cancellation of use of said information, please contact us at our Personal Information Assistance Desk, as detailed in item 7.

7. Personal Information Assistance Desk

Hivelocity Inc. : Inquiry Form

For more information about our objectives in using personal information or for procedures for requesting the release of personal information, please reference this Company’s “Personal Information Handling practices”.

8. Chief Privacy Officer

Hivelocity Inc. CSO / Takatoshi Okitsu