PRIVACY POLICY

Personal Information Handling Practices

The personal information collected and retained by this Company is used according to the following objectives. Any document we use to collect personal information will have the objectives for the use of that information clearly described.
This Company conducts operations surrounding the support of web marketing through internet services. This Company aims, as a company that provides quality projects and services, to provide convenient, beneficial, high-quality products and services that satisfy the customer. As such, we consider the responsible use and guardianship of the personal information provided to us by the various individuals we interact with, including the personal information entrusted to us by our customers, to be one of our most important obligations. In addition, please view here to see this Company’s Privacy Policy (Policy for the Protection of Personal Information).

1. Personal Information

“Personal information” consists of any one, two, or more of the following facts that may be used to identify a specific individual singly or in combination: their name, date of birth, age, gender, address, phone number, family structure, hobbies, preferences, email address, ID, employer, affiliation, workplace address, workplace phone number, credit card number, bank account number, information about their visited websites, and/or the content of their complaints, consultations, and inquiries.

2. Objectives for the Use of Personal Information
Subject to Disclosure

This Company shall use collected personal information subject to disclosure for the following objectives:

1. Response to Inquiries

To respond or reply to the content of inquiries.

2. Recruitment Information

  • For the screening of job applicants.
  • To give notice of the transfer of control for hiring.
  • For use in a basic personnel file following hire.

3. Employee Information

  • For procedures to join the company.
  • For the calculation of pay and compensation.
  • For employee performance evaluations.
  • For welfare purposes

4. Information of Users of this Company’s Services

  • For the management of registration information of users.
  • For the shipping of goods etc. purchased by users.
  • For the provision of services, digital content, and products.
  • For the billing of payments for services, digital content, and products.
  • For the distribution of e-zines.
  • To provide information about products etc. offered by this Company or third parties.
  • To create statistical data for the planning etc. of marketing and products. (Individuals will not be
    identifiable.)

3. Disclosure of Personal Information

This Company will promptly respond to all customer requests for the disclosure of personal information subject to disclosure if it pertains to that customer.
However, in the following circumstances, we may not disclose all or part of that information:

  1. If there is a risk of harm to the life, safety, property, or other rights and interests of the customer or a
    third party.
  2. If there is a risk that disclosure will impose a considerable hindrance to the reasonable conduct of
    this Company’s operations.
  3. If there is a risk that disclosure will violate other laws.

4. Provision of Personal Information to Third Parties

This Company will use the personal information subject to disclosure that it collects only for the objectives for use described in “2. Objectives for the Use of Personal Information Subject to Disclosure”.
Except in cases covered by law etc., we will not disclose or provide personal information to third parties.

5. Entrustment of Personal Information to Third Parties

This Company may entrust only the personal information subject to disclosure of users of this Company’s services to a subcontracted company to carry out necessary operations such as the provision of products and services or the billing of payments for products or services. In such a case, the Company shall select only companies that fulfill standards established by this Company, impose contracts pertaining to the handling of personal information, and conduct appropriate supervision.

1. For the billing of payments for products and services to the user

The Company shall transmit over the internet, in an encrypted form, the user’s name, email address, credit card information, phone number, registration address, and/or shipping address to a company subcontracted to settle payments.

2. To provide products and services to the user

The Company shall transmit over the internet, in an encrypted form, the user’s name, email address, phone number, registration address, and/or shipping address to a company contracted to deliver goods.

6. Procedures to Request the Disclosure, Correction, Cease of Use,
Etc. of Personal Information

If an individual, their legal representative, or other authorized representative requests the notification of objectives for use of personal information, the disclosure of personal information, the correction of its contents, amendments to, removals from, deletions of, or the cease of use of personal information (hereafter, “Procedure to Request Disclosure Etc.”, the Company shall respond according to the following procedures to an application form established by this company.

1. Routing of Claims for Procedures to Request Disclosure etc.

If you wish to file a claim in accordance with Procedures to Request Disclosure Etc. for your own personal information, please contact us through the methods listed under “9. Contact Information for Complaints, Consultations, and Inquiries”. Once you have done so, this Company will send an Application for Disclosure Etc., which you will need to complete.

2. Procedures to Request Disclosure Etc.

Please complete the Application for Disclosure Etc. that you will have received according to 1. above and submit documents with which you can verify your identity as described in (1) through (3) below via “9. Contact Information for Complaints, Consultations, and Inquiries” by mail. If you are submitting these procedures as a representative for another individual, a power of attorney is needed from that individual as well.

(1) Documents for Identity Verification for Procedures to Request Disclosure Etc. by an Individual

One document from [A] below and one document from [B] below
【A】

  • A copy of your seal registration document (for documents within 3 months of their effective date, must
    have current address)
  • A copy of the official family register (must be within 3 months of effective date)
  • A copy of your certificate of residence (must be within 3 months of effective date)

【B】

  • A copy of your passport (must be currently valid and have your current address)
  • A copy of your driver’s license (must be currently valid and issued by the public safety division of an
    administrative area of Japan)
  • A copy of a valid official document such as an insurance card by which your identity can be verified
    (must be currently valid)

(2) Documents for Identity Verification for Procedures to Request Disclosure Etc. by a Legal Representative

One document from [A] below and one document from [B] below.
【A】

  • A copy of your seal registration document (for documents within 3 months of their effective date, must
    have current address)
  • A copy of the official family register (must be within 3 months of effective date)
  • A copy of your certificate of residence (must be within 3 months of effective date)
* Limited to documents by which relationship with the individual can be confirmed.

【B】

  • A copy of your passport (must be currently valid and have your current address)
  • A copy of your driver’s license (must be currently valid and issued by the public safety division of an
    administrative area of Japan)
  • A copy of a valid official document such as an insurance card by which your identity can be verified
    (must be currently valid)

(3) Documents for Identity Verification for Procedures to Request Disclosure Etc. by an Authorized Representative

The Power of Attorney which indicates the representative as well as one document from [A] below and one document from [B] below (for both the individual as well as the representative)
【A】

  • A copy of your seal registration document (for documents within 3 months of their effective date, must  
    have current address)
  • A copy of the official family register (must be within 3 months of effective date)
  • A copy of your certificate of residence (must be within 3 months of effective date)

【B】

  • A copy of your passport (must be currently valid and have your current address)
  • A copy of your driver’s license (must be currently valid and issued by the public safety division of an
    administrative area of Japan)
  • A copy of a valid official document such as an insurance card by which your identity can be verified
    (must be currently valid)

(4) Cautions Regarding Documents for Identity Verification

  • Please send documents with portions pertaining to your current domicile carefully and completely
    blacked out.
  • If the required facts are on the reverse side, a copy of the reverse is also required.

(5) Fees

All costs incurred by these procedures (such as the fees for having official documents issued or copying expenses) as well as any postage fees incurred when sending documents to this Company are the responsibility of the user. This Company shall pay any fees incurred when sending documents to the user.

(6) Non-Disclosable Information

When this Company receives a Request to disclose personal information subject to disclosure, we will conduct a review of the contents and notify the requestor of the results at a later date.
However, under the circumstances described below, this company may treat personal information as non-disclosable.

  • If we are unable to verify the individual’s identity.
  • In the case of a request made by a legal representative, if we are unable to verify the relationship
    between the requestor and the individual.
  • In the case of a request made by a representative, if we are unable to verify the right of the requestor to
    represent the individual.
  • If there is any defect in the submitted documents.
  • If the items requested according to the disclosure request procedure do not constitute personal
    information subject to disclosure.
  • If there is a risk of harm to the life, safety, property, or other rights or interests of the individual or any
    third-party.
  • If there is a risk of imposing a considerable hindrance to the operations of this company
  • If disclosure would constitute a violation of any other law.

(7) The Objectives for the Use of Personal Information Collected Pertaining to Applications

The personal information provided pertaining to requests for procedures to disclose information will be handled only as necessary for the investigation pertaining to the procedures, to confirm the individual’s identity, to respond to the request, and for other related activities. Additionally, once we have responded to your request, all relevant documents will be promptly disposed of and we will be unable to respond to requests for their return.

7. Handling of Personal Information on Websites

1. The Use of Cookies

Our Company’s website sends a file known as a cookie to the customer’s computer to improve the utility of the site specifically to the user’s computer. Cookies are used solely to identify the user’s computer and not to identify the individual user.

2. SSL (Secure Sockets Layer)

To protect the user’s personal information, this company’s website operates SSL. Any personal information entered by the user such as their name, address, or phone number is automatically encrypted for transmission and these data cannot be stolen even if intercepted by a third party.

3. Access Logs

This Company’s website keeps a record of the information of those who have accessed it in the form of an access log. The access log contains information such as the domain name, IP address, type of browser used, and the date and time of access, but typically includes no personally identifying information. This access log is used to perform statistical analyses pertinent to the maintenance and management of the website and to usage conditions and for no other purpose.

4. The Use of Google Analytics

Google Analytics is used on this Company’s website to understand its usage status. Google Analytics uses a first-party cookie and gathers information about usage of this company’s website that does not personally identify any individual. The method by which access information is gathered and used is established under the terms of use of Google Analytics and Google’s Privacy Policy.
For more details concerning Google Analytics, please reference the following page:
http://www.google.com/analytics

8. Revisions to the Privacy Policy and Handling of Personal
Information

This Company may revise the Privacy Policy or Handling of Personal Information in whole or in part.
Notice will be given on the website in the event of a significant change.

9. Contact Information for Complaints, Consultation, and Inquiries

Hivelocity Inc. : Inquiry Form
B1F Kasumicho-coop 3-21-20 Nishiazabu, Minato-ku Tokyo, Japan 106-0031

JIPDEC
Roppongi First Building, 9-9 Roppongi 1-chome, Minato-ku Tokyo, Japan 106-0032

pmark

Last Update: February 25th, 2016
Enacted: April 20th, 2006
Hivelocity Inc.
CEO / Akiyoshi Fukumitsu

Chief Privacy Officer
Hivelocity Inc.
CSO / Takatoshi Okitsu