The personal information collected and retained by this Company is used according to the following objectives. Any document we use to collect personal information will have the objectives for the use of that information clearly described.
“Personal information” consists of any one, two, or more of the following facts that may be used to identify a specific individual singly or in combination: their name, date of birth, age, gender, address, phone number, family structure, hobbies, preferences, email address, ID, employer, affiliation, workplace address, workplace phone number, credit card number, bank account number, information about their visited websites, and/or the content of their complaints, consultations, and inquiries.
This Company shall use collected personal information subject to disclosure for the following objectives:
To respond or reply to the content of inquiries.
This Company will promptly respond to all customer requests for the disclosure of personal information subject to disclosure if it pertains to that customer.
However, in the following circumstances, we may not disclose all or part of that information:
This Company will use the personal information subject to disclosure that it collects only for the objectives for use described in “2. Objectives for the Use of Personal Information Subject to Disclosure”.
Except in cases covered by law etc., we will not disclose or provide personal information to third parties.
This Company may entrust only the personal information subject to disclosure of users of this Company’s services to a subcontracted company to carry out necessary operations such as the provision of products and services or the billing of payments for products or services. In such a case, the Company shall select only companies that fulfill standards established by this Company, impose contracts pertaining to the handling of personal information, and conduct appropriate supervision.
The Company shall transmit over the internet, in an encrypted form, the user’s name, email address, credit card information, phone number, registration address, and/or shipping address to a company subcontracted to settle payments.
The Company shall transmit over the internet, in an encrypted form, the user’s name, email address, phone number, registration address, and/or shipping address to a company contracted to deliver goods.
If an individual, their legal representative, or other authorized representative requests the notification of objectives for use of personal information, the disclosure of personal information, the correction of its contents, amendments to, removals from, deletions of, or the cease of use of personal information (hereafter, “Procedure to Request Disclosure Etc.”, the Company shall respond according to the following procedures to an application form established by this company.
If you wish to file a claim in accordance with Procedures to Request Disclosure Etc. for your own personal information, please contact us through the methods listed under “9. Contact Information for Complaints, Consultations, and Inquiries”. Once you have done so, this Company will send an Application for Disclosure Etc., which you will need to complete.
Please complete the Application for Disclosure Etc. that you will have received according to 1. above and submit documents with which you can verify your identity as described in (1) through (3) below via “9. Contact Information for Complaints, Consultations, and Inquiries” by mail. If you are submitting these procedures as a representative for another individual, a power of attorney is needed from that individual as well.
One document from [A] below and one document from [B] below
One document from [A] below and one document from [B] below.
The Power of Attorney which indicates the representative as well as one document from [A] below and one document from [B] below (for both the individual as well as the representative)
All costs incurred by these procedures (such as the fees for having official documents issued or copying expenses) as well as any postage fees incurred when sending documents to this Company are the responsibility of the user. This Company shall pay any fees incurred when sending documents to the user.
When this Company receives a Request to disclose personal information subject to disclosure, we will conduct a review of the contents and notify the requestor of the results at a later date.
However, under the circumstances described below, this company may treat personal information as non-disclosable.
The personal information provided pertaining to requests for procedures to disclose information will be handled only as necessary for the investigation pertaining to the procedures, to confirm the individual’s identity, to respond to the request, and for other related activities. Additionally, once we have responded to your request, all relevant documents will be promptly disposed of and we will be unable to respond to requests for their return.
Our Company’s website sends a file known as a cookie to the customer’s computer to improve the utility of the site specifically to the user’s computer. Cookies are used solely to identify the user’s computer and not to identify the individual user.
To protect the user’s personal information, this company’s website operates SSL. Any personal information entered by the user such as their name, address, or phone number is automatically encrypted for transmission and these data cannot be stolen even if intercepted by a third party.
This Company’s website keeps a record of the information of those who have accessed it in the form of an access log. The access log contains information such as the domain name, IP address, type of browser used, and the date and time of access, but typically includes no personally identifying information. This access log is used to perform statistical analyses pertinent to the maintenance and management of the website and to usage conditions and for no other purpose.
For more details concerning Google Analytics, please reference the following page:
Notice will be given on the website in the event of a significant change.
Hivelocity Inc. : Inquiry Form
6F Shirokanedai Bldg. 3-2-10 Shirokanedai Minato-ku Tokyo JAPAN 108-0071
Roppongi First Building, 9-9 Roppongi 1-chome, Minato-ku Tokyo, Japan 106-0032
Last Update: February 25th, 2016
Enacted: April 20th, 2006
CEO / Akiyoshi Fukumitsu
Chief Privacy Officer
CSO / Takatoshi Okitsu